This Privacy Policy describes how La Casa Montecito (“we,” “our,” or “us”) collects, uses, and protects personal information when you visit our website www.lacasamontecito.com, make a booking, or interact with our services.

1. Information We Collect

We may collect the following categories of personal information:

Contact Information: Name, email address, phone number, mailing address.
Booking Information: Dates of stay, number of guests, payment details (processed securely via our payment provider).
Technical Information: IP address, browser type, device type, cookies, and usage data.
Communications: Messages or inquiries you send to us through contact forms or email.

2. How We Use Your Information

We use your personal information to:

Process and manage bookings.
Communicate with you regarding reservations or inquiries.
Provide customer support.
Improve and personalize the website experience.
Comply with legal obligations.

We do not sell your personal information.

3. Sharing of Information

We may share your information with:

Service Providers: Payment processors (e.g., Stripe), booking engine providers (e.g., Lodgify), website hosting platforms, and review widget providers.
Legal Obligations: When required to comply with law, regulation, or legal process.
Business Transfers: In case of a merger, acquisition, or sale of assets.

4. Cookies and Tracking

We use cookies and similar technologies to:

Remember your preferences.
Track website usage and improve performance.
Support booking functionality.

You can adjust cookie settings through your browser.

5. Your Privacy Rights (California Residents)

Under the California Consumer Privacy Act (CCPA/CPRA), California residents have the right to:

Know what personal information we collect and how it is used.
Request deletion of your personal information, subject to legal exceptions.
Opt-out of the sale or sharing of personal information (we do not sell data).
Non-discrimination for exercising your rights.

To exercise your rights, please email us at: stay@lacasamontecito.com.

6. Data Retention

We retain personal information only as long as necessary to provide services, comply with obligations, and resolve disputes.

7. Security

We implement reasonable safeguards to protect personal information. However, no system is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our site may include links to external sites (e.g., Airbnb, local attractions). We are not responsible for the privacy practices of third-party sites.

9. Children’s Privacy

Our website and services are not directed to children under 16, and we do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new “Effective Date.”

11. Contact Us

For questions or privacy-related requests, please contact us at:

La Casa Montecito
PO Box 5186 Montecito CA 93150
Email: stay@lacasamontecito.com
Phone: 805.452.4025

Terms & Conditions

Effective Date: August 29, 2025
Last Updated: August 29, 2025

These Terms & Conditions (“Terms”) govern the use of our website www.lacasamontecito.com and any bookings made directly with La Casa Montecito (“we,” “our,” or “us”). By making a reservation or using this site, you agree to these Terms.

1. Reservations and Bookings

Bookings are confirmed only after receipt of payment (deposit or full amount, as specified at checkout).
You must be at least 21 years of age to make a booking.
The person making the booking is responsible for the accuracy of all guest details provided.

2. Payments

Payments are processed securely through our booking engine and payment provider (e.g., Stripe).
Accepted payment methods will be displayed at checkout.
A deposit and/or security deposit may be required, as outlined during the booking process.

3. Cancellations and Refunds

Cancellation policies (including deadlines for refunds or forfeited deposits) are displayed at the time of booking.
No-shows and early departures are non-refundable.
We reserve the right to cancel a booking in case of force majeure (natural disasters, government restrictions, or events beyond our control). In such cases, a full or partial refund will be provided.

4. Check-In / Check-Out

Check-in time: 4pm
Check-out time: 11am
Early check-in or late check-out may be available by request and subject to additional fees.

5. Guest Responsibilities

Guests agree to:

Treat the property, furnishings, and amenities with care.
Abide by house rules (provided in the House Guide and on the property).
Ensure that only the number of guests stated in the booking occupy the property.
Not use the property for unlawful activities or large events without prior written approval.

Damage beyond normal wear and tear may result in deductions from the security deposit or additional charges.

6. Property Rules

No smoking inside the property.
Pets are permitted only if expressly approved in advance, or are a service animal.
Parties, weddings, or commercial events require prior written consent and may incur additional fees.

7. Liability

Guests stay at their own risk. We are not responsible for accidents, injuries, theft, or loss of personal property during your stay.
Amenities such as the pool, spa, fireplaces, day beds etc, must be used responsibly. Children must be supervised at all times.
To the extent permitted by law, our liability is limited to the total amount paid for your booking.

8. Privacy

Your personal information is collected and used in accordance with our Privacy Policy.

9. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict-of-law principles.

10. Changes to Terms

We may update these Terms from time to time. The updated version will be posted with a new “Effective Date.” Continued use of our services constitutes acceptance of the updated Terms.

11. Contact Us

For questions about these Terms, please contact:

La Casa Montecito
PO Box 5186 Montecito CA 93150
Email: stay@lacasamontecito.com
Phone: 805.452.4025